Business Model Technology Consumer Experience
Talk about three areas where change can occur.
SHIFT: The Art of Innovation
3 areas
business model
Startup: How to start up?
Growth: How to grow?
Defense: How do you prevent attacks from rivals?
Profit: How do you make money?
Startup, Growth, Defense, Profit
technology
consumer experience
Customer Experience
People's Experience
We tend to think only of technological change.
The one with all three is stronger.
Dell Case Study
A time when the computer industry was focused on technological advances "faster CPUs and larger hard disk capacities".
Dell started a build-to-order business.
Customer Experience::
You can buy it without going to the store.
Customize it as you like.
business model
Inventory risk reduction
Cash Flow Improvement
BTC
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